Pick-up date?

Return date?

Rent a Car JUNAUTO

Rent a Car JUNAUTO is your reliable rental company for car and van rentals in Mallorca. In this family company we pride ourselves in giving the best service at the best price to our customers.

 

Advantages of renting with us:

 

At Rent a Car JUNAUTO, there are no unpleasant surprises

Can I choose the vehicle model? 

You can choose the vehicle category that guarantees specific features (e.g. Economy 5-seater, 3-door), but each category has multiple models, and it′s not possible to guarantee a specific model. If we have the desired model available at the time of delivery, we will gladly provide it. If the requested category is not available, you′ll be given a higher category at no additional charge. We also cannot guarantee a specific type of fuel (gasoline or diesel) or color. Model, fuel type, and color depend on the vehicles available at our office during the time of delivery.

What age do I need to be to rent a car? 

The minimum age for drivers is 21 years, with a driving license valid for more than 12 months.

"Young Driver" supplements for drivers between 21 and 25 years old and "Driver +70 years old" for drivers over 70 years of age: €10/day. In these cases, the option to waive the excess is not available, and only groups A, B, C, and E are allowed for rental.

Who can drive the vehicle?

Only individuals listed on the rental agreement as the primary or additional driver are allowed to drive the vehicle.

What if there′s more than 1 driver?

You will need to add an additional driver as an extra.

- Additional driver: €4/day

- Maximum €45 per additional driver

- Maximum of 2 additional drivers per rental agreement

Can I reduce the excess to €0?

It is not possible to reduce the excess to €0. The standard deposit is €700 and there is only the option to reduce the deposit to €350 at an additional cost (extra not valid for all vehicle categories).

Is mandatory car insurance included in the price?

Yes, the mandatory third-party vehicle damage insurance is always included in the price, at no additional cost.

Can I view the prices before making a reservation?

Once you′ve entered the desired rental location and dates in the Booking Panel, you can immediately confirm availability and price with no commitment. If you agree with the prices, you can proceed with the reservation.

What documents do I need when receiving the car?

Please have your passport or ID, driver′s license, and credit card ready. If there are additional drivers, they should also carry their passport or ID and driver′s license.

Do I need a credit card to make a reservation?

Yes, you can only make a reservation by providing your credit card details. This helps us ensure and secure your reservation.

Why do I need to have my credit card with me?

Unfortunately, credit card fraud is common. Therefore, you must have the credit card provided during the reservation with you. This helps us prevent fraud and maintain our low and competitive prices.

Can I take the vehicle out of the island where I rented it?

Some specific categories of vehicles can be taken out of Mallorca, always with the previous consent of Rent a Car JUNAUTO and without leaving Spanish territory. This option entails an additional cost and an increase in the amount of the deposit.

Can I smoke inside the vehicle?

Smoking inside the vehicles is not allowed.

Can I bring animals inside the vehicle?

Bringing animals inside the vehicles is not allowed.

The rental price includes standard vehicle cleaning. However, if the vehicle is returned very dirty or with animal hair, Rent a Car JUNAUTO will charge €95 for special cleaning.

What should the fuel tank level be when I return the vehicle?

The vehicle will be provided with a full tank of fuel. At the end of the rental period, the vehicle must be returned with a full tank. If not, the customer will be charged for refueling based on the following information.

Quarter-tank refill:

Prices may change without prior notice, based on fuel price increases and decreases.

Can I return the car to a different location than the pickup?

Yes, the vehicle can be picked up and returned to different locations. These locations include Rent a Car JUNAUTO facilities, Palma Airport, and Palma Port.

Do you deliver vehicles directly at the Airport/Port? Does it have a cost?

Yes, Rent a Car JUNAUTO offers a delivery and pickup service for vehicles at Palma Airport and Palma Port. This service costs €30 per trip.

Can I pick up/return my vehicle at the Hotel, Villa, or private residence where I′m staying?

Pickup and return of vehicles can be done at Rent a Car JUNAUTO facilities, Palma Airport, and Palma Port.

How do I cancel a reservation? Is there a cancellation fee?

You can simply call the phone +34 653671944 or send an email to rentacar@junauto.es

Cancellations without penalty must be made at least 24 hours before the rental start, which is considered to be at 08:00 on the first day. Otherwise, the following will apply:

Between 96 h and 72 h, 25% of the total agreed price will be charged.

Between 72 h and 48 h, 50% of the total agreed price will be charged.

Between 48 h and 24 h, 75% of the total agreed price will be charged.

Less than 24 h, 100% of the total agreed price will be charged.

Late return of the vehicle

If the vehicle is returned later than the agreed rental date in the rental agreement, the insurance will be invalidated, and the customer will be responsible for a payment of €30 per day (including VAT). In addition to this payment, the customer will also be responsible for the daily rental fee.